Microsoft Bookings: Enter your Business Information

According to Microsoft (2020), In Microsoft Bookings, the business information page contains all the details that you would typically find on a business' "About us" page. These details include your business name, address, phone number, website URL, logo, and business hours.

Note: Microsoft Bookings is HIPPA Compliant as per Microsoft Volume Licensing

The information you provide here will be displayed on the page customers use to book appointments (known as the booking page) and in messages and reminders sent to them by Bookings.

Example of a booking page used by customers

Provide business name and contact information

  1. In Microsoft 365, select the app launcher, and then select Bookings.

  2. In the navigation pane, select Business information.

    Business Information page in the Bookings app

  3. Enter your business name, address, and phone number.

  4. In Send customer replies to, type the email address you want to share with customers on your booking page and where email replies to booking confirmations and reminders should be forwarded.

  5. In Display name for email address, type the friendly name that should be displayed to customers in place of the email address. For example, rather than seeing, customers could see "Contact Contoso."

  6. In Website URL, enter the URL of the home page for your business.

  7. Select Save.

    Save button on Business information page tool bar

Set your business hours

By default, the business hours in the Bookings app are set to 8 a.m. to 5 p.m., Monday through Friday. Times are provided in 15-minute increments. The Bookings app uses the 12-hour clock.

  1. On the Business information page, under Business hours, use the dropdowns to select start and end times for each day.

  2. Click + to add start- and end-time selectors.

How to set hours for a split shift

You might need to block out a portion of each day, or part of a day each week to have staff meetings, update inventory, or take care of other rhythm-of-business details. During these times, you might not want to schedule customer appointments. The Bookings app allows for that.

Let us say you have staff meetings every Thursday from 1 to 2:30 and want to block out that time so all of your staff members can attend. Follow the steps below to set this block of time:

  1. On the Business information page, under Business hours, select a start and end time for Thursdays. In this example, we will set 8:00 a.m. to 1:00 p.m.

  2. Select + to create a new row for Thursday.

    Business hours page with plus sign highlighted

  3. In the new row, select 2:30 p.m. for the start time and 6:00 p.m. for the end time.

    Business hours page with newly added second row of time slots

  4. Select Save.

    Save button on Business information page tool bar

    When a customer goes to your booking page, he or she will see that your business is closed from 1 to 2:30 on Thursdays.

Upload your company logo

If you have not already uploaded your business logo to the Bookings app, you can do so from the Business information page.

  1. On the Business information page, under Upload logo, click Change.

  2. Select Upload photo.

    Upload photo dialog with "Upload photo" highlighted

  3. Select Save.

Get Help

If you need additional assistance with Microsoft Bookings, please review related articles, or submit a ticket to the Help Center.

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Reference Page Entry

Microsoft. (2020). Enter your business information. Retrieved from