What is a channel?

A team is a group of people gathered to get something big done in your organization. Sometimes it’s your whole organization.

Teams are made up of channels, which are the conversations you have with your teammates. Each channel is dedicated to a specific topic, department, or project.

Teams and channels

For example, the Northwind Traders team has General, Marketing, Overview, and 35 more channels. All the conversations, meetings, files, and apps in the Marketing channel have to do with marketing, and everything in this channel is visible to everyone on the Northwind Traders team.

Channels are where the work actually gets done.

While channel conversations are public, chats are just between you and someone else (or a group of people). Think of them like instant messages in Skype for Business or other messaging apps.

Private Channels 

Microsoft recently released the ability to create private Channels. Private Channels allow for a space for more sensitive conversations to occur. For someone to be a member of a private Channel they must first be a member of the Team. Only users who are added to this type of Channel can see the conversations, files, etc. 

Note: you can only set a Channel to private at the creation of the Channel. 

Get Help

If you need additional assistance with Microsoft Teams, please review related articles, or submit a ticket to the Help Center.

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Article ID: 81969
Fri 6/28/19 12:44 PM
Wed 11/11/20 2:30 PM

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