Microsoft Bookings Essential Training

1h 10m  Beginner + Intermediate  | Released: 10/24/2016

Microsoft Bookings allows your customers to schedule appointments with you without the need for a phone call or email. Bookings also provides support for managing your appointments, such as handling cancellations and rescheduling, sending appointment confirmations and reminders, and automatically updating your staff's calendars. And best of all, Bookings is included for free with Office 365.

This self-paced training course covers everything you need to begin booking appointments with ease. Author David Rivers begins with a tour of the Bookings interface and walks through how to set up your business offerings and public calendar. David then shows how to create and manage your customer and staff lists, set working hours, and assign staff to open appointment dates and times. Plus, learn how to manage and make bookings from a mobile device.

Learning objectives

  • Defining your business offerings
  • Setting scheduling policies
  • Publishing and previewing your booking page
  • Creating your customer and staff lists
  • Booking appointments
  • Assigning staff to bookings
  • Managing bookings on mobile devices