Technology Training
Loyola Technology Ready.

Greyhound Technology Training provides professional development training for software applications and other technological tools used by the University's faculty, administrators, staff, affiliates and students. We provide Virtual Instructor Lead Training (VILT), Group Training, Self-Guided Training, and technical Knowledge Base (Kb) articles for Loyola's end-users. 

New - Announcements


Stay up to date on the latest announcements from Technology Training
Date Category Topic
11/10/20 Kb New Knowledgebase Articles: Sync, Change & Restore Teams Files with Your Computer & Delete & Recover Files in Teams
8/31/20 Kb New Knowledgebase Article: Pre-assigning Breakout Rooms
8/12/20 Kb New Knowledgebase Article: Project Roles
8/12/20 Kb New Knowledgebase Article: The Process
View Archived Training Announcements

Training Calendar


Blog Content

Using Tags in Teams

Wednesday September 30th, 2020 by Anthony Lingerman

Create a new tag

Tags let you quickly reach a group of people all at once.

With tags, you can categorize people based on attributes, such as role, project, skill, training, or location. For example, a "Nurse" or "Manager" or Designer" tag will enable you to reach groups of people in Teams without having to type every single name.

Once a tag is added, just @mention it in a channel. Everyone who has been assigned that tag will receive a notification just as they would if they were @mentioned individually. 

Another way to use a tag is to start a new chat and then select the tag that is assigned to the people you want to reach.

Learn how to Use Tags in Teams today!


Use @mentions to get someone's attention in Teams.

Monday September 28th, 2020 by Anthony Lingerman

@mention with suggested people

To get someone's attention in a channel conversation or a chat, @mention them. Just type @ before their name and then select them from the menu that appears.

Note: You can also mention someone simply by typing their name. Start by capitalizing the first letter and as you continue to type the name, a list of people will show for you to choose from.

They receive a notification, which they can click to go directly into the point in the conversation where they were mentioned.

To get the attention of an entire team, try one of these:

  • Post something in the Team's general channel. The channel name appears bold for every team member.

  • Type @team to message everyone on that team.

  • Type @channel to notify everyone who has favorited that channel.

Learn how to use @Mentions in Teams today!


Use New Teams Meetings Innovations & Experiences

Monday September 28th, 2020 by Anthony Lingerman

A demo from Microsoft showcasing their latest innovations that help push the boundaries of virtual collaboration, whether you work remotely or work from the office.

00:00 - Intro

00:38 - How we make it easy to bring your teams together and reduce fatigue

05:24 - How we address the known pain points in how meetings are structured today

08:07 - How we are streamlining your work and saving you time

These new features are slowly rolling out to each users Microsoft Teams account.  Learn how to manually update Teams. 

View Archived Blog Content

Meet your Trainer

Headshot of Anthony Lingerman, Technology Trainer at Loyola University MD.Anthony Lingerman, Technology Trainer, joins Loyola University from The Community College of Baltimore County, where he is also an Adjunct Faculty member. In his spare time he teaches Microsoft Office related continuing education courses. He holds an A.A. in General Studies, a B.S. in Psychology and is currently finishing his M.A. in Adult Education & Training. He is passionate about the important role that technology plays in education. He has previously worked for Apple Inc for over 9 years in various consumer, corporate sales and technical support roles. 

Office: REMOTE
Extension: 410-617-2654

Virtual Instructor Lead Training (VILT) ​​​​​

Register for Technology Training courses hosted by our Technology Trainer. 


Self-Guided Training (SGT) ​​​​​

Self-Guided Training curated by Linkedin Learning, Microsoft and other partners.

Microsoft Teams Essentials

Microsoft Bookings Essentials

Training Resources

Access additional technology training resources from trusted partners.

Microsoft Support

Zoom Support

Linkedin Learning

AWS Educate

Employee Technology Training Center


Please note that are training courses are currently being held virtually at this present time. 

Help Center

For technical support issues please contact the Help Center during normal business hours:

Knott Hall 003

Hours of Operations

The Help Center is currently closed for walk-in traffic. If you are having a problem with your Loyola device, please contact the Help Center via email or phone to setup and appointment with a technician.