Popular Services

* Report an Issue *

Report an issue you are having with Loyola technology.

Software Procurement Request

This form will allow members of the community to submit requests for new software. It is not required that you know the specific software, but that you are able to articulate your business or academic need so that we can aid you in the search for the right solution.

LinkedIn Learning

Loyola University Maryland provides access to the online technology learning library, LinkedIn Learning, to all current students, faculty, staff, and administrators.

Crosslist Request

This form is for Records use only. Request to have courses crosslisted. Please be sure to include the semester of the course that is to be crosslisted.

Enterprise Applications Request

Request assistance with an enterprise application (Colleague, Informer, Business Objects, etc.)

Microsoft Teams Application Request

The Microsoft Teams application request form allows users to request review of third-party applications for Microsoft Teams.

WiFi Issue

Report an issue with Wifi on-campus.

Moodle Request Assistance

Request assistance with Moodle.

HoundMail

All Loyola email accounts are powered by Microsoft Office 365. Accounts can be accessed using Microsoft Outlook or via Houndmail (Outlook on the Web).

Microsoft Multi-Factor Authentication (MFA)

Learn more about how to enroll in Microsoft Multi-factor Authentication (MFA).

Microsoft Teams Overview

By the end of this virtual course, users will gain the basic skills needed to use the various collaboration tools in Microsoft teams to create a team, manage owners/membership, create channels, upload and create files, explore using co-authoring tools, and learn more about @mentions and best practices for hosting a meeting.

Exploring Office 365

By the end of this virtual course employees will receive an introduction to Office 365. Topics include how to log into Office 365, configure settings, navigate, update your profile, and access help resources. Employees will also be introduced to some of the most popular apps including: Outlook, Word, Excel, PowerPoint, Forms, OneDrive, OneNote, Stream, Sway & Teams.

Introduction to Colleague

This course is required to take before end-users receive access to Colleague, Loyola's Enterprise Resource Planning & Student Information System. Employees will receive a brief overview of Colleague. At the end of this introduction, employees will understand how to access Colleague, how to complete a generic search and the process to receive access to this application.

Getting Started with Zoom Meetings

What is a Zoom Meeting? Spend 60 minutes learning the basics of Zoom Meetings. We will cover scheduling, inviting others, host controls, and wrap things up with live Q&A.

Microsoft Bookings Essential Training

Microsoft Bookings allows your customers to schedule appointments with you without the need for a phone call or email. Bookings also provides support for managing your appointments, such as handling cancellations and rescheduling, sending appointment confirmations and reminders, and automatically updating your staff's calendars. And best of all, Bookings is included for free with Office 365.

Hazard Communication Training

The main objective of this session is to teach you about hazard communication. By the time the session is over, you should be able to: Recognize hazardous chemicals; Understand the risks they pose; Interpret the information on chemical labels; Understand safety data sheets, or SDSs; Protect yourself from physical and health hazards; and Respond to emergencies. Duration: 29 minutes

Office Telephones

Loyola's office desktop telephone is the VVX 500 series model. It's supported by Microsoft's voice-over-ip platform for phone services with voicemail capabilities.

HoundPrint Issue

Report an issue with a HoundPrint device.

Phone Issue

HoundPrint Supplies Request

Request toner, paper, staples or waste toner box for HoundPrint devices.

Apporto Virtual Lab Support Request

If you need technical support with Apporto Virtual Lab Software, please submit a "Apporto Virtual Lab Support Request." This will be routed to the Apporto Technical Support portal. This is handled externally.

Enterprise Applications Issue

Report an issue with an enterprise application (Colleague, Informer, Business Objects, etc.)

WWW Folder Request

WWW folder is a file share that is used for publishing personal web content.

Adobe Creative Cloud

Adobe Creative Cloud is a service that gives users access to the Adobe suite of software for graphic design, video editing, web development applications, and cloud services.

Microsoft Teams Essentials Training

Discover the core features of Microsoft Teams and see how you can bring together colleagues, create conversations and content, and collaborate more effectively.