Services A-Z (54)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


* Report an Issue *

Report an issue you are having with Loyola technology.


Academic Software Request

Complete this online request for software to be installed in a lab, classroom, or remote access.

Adobe Creative Cloud

Adobe Creative Cloud is a service that gives users access to the Adobe suite of software for graphic design, video editing, web development applications, and cloud services.

Aspire - Continuing Education

Support for Aspire - Continuing Education programs at Loyola University Maryland.

AWS Educate

Learn more about the AWS Educate program that provides students and educators with the resources need to learn more about cloud computer and AWS products.


Business Continuity


Classroom Technology Issue

Loyola classrooms are classified as hi-tech classrooms and contain some or all of the latest technologies Loyola has to offer, such as ceiling projectors, document cameras, and smart classroom capabilities. All classrooms have an Computer, Document Camera, and laptop connection available at the instructor's station.

Clinical Video: Report an Issue

Intelligent Video Solutions (IVS) Valt is the system used by Loyola Clinical Centers, Counseling Center, and School of Education for recording and live observation of clinical video. IVS Beam is a mobile video solution.

Crosslist Request

This form is for Records use only. Request to have courses crosslisted. Please be sure to include the semester of the course that is to be crosslisted.


Digital Signage

Loyola has digital signage available to advertise upcoming events. There are screens throughout the Student Center on the Evergreen Campus, as well as screens in both the Timonium and Columbia Graduate Centers.


Email Issue

Employee Onboarding

Technology and access that can be requested for new employees.

Enterprise Applications Issue

Report an issue with an enterprise application (Colleague, Informer, Business Objects, etc.)

Enterprise Applications Request

Request assistance with an enterprise application (Colleague, Informer, Business Objects, etc.)

Exploring Office 365

By the end of this virtual course employees will receive an introduction to Office 365. Topics include how to log into Office 365, configure settings, navigate, update your profile, and access help resources. Employees will also be introduced to some of the most popular apps including: Outlook, Word, Excel, PowerPoint, Forms, OneDrive, OneNote, Stream, Sway & Teams.


Firewall Change Request


Getting Started with Teams Meetings

Coming Soon

Getting Started with Zoom Meetings

What is a Zoom Meeting? Spend 60 minutes learning the basics of Zoom Meetings. We will cover scheduling, inviting others, host controls, and wrap things up with live Q&A.



Loyola's online faxing system, HoundFax, allows departments to send and receive faxes electronically.


All Loyola email accounts are powered by Microsoft Office 365. Accounts can be accessed using Microsoft Outlook or via Houndmail (Outlook on the Web).

HoundPrint for Employees

Technology Services, partnering with Centric Business Systems offers the Loyola community a university-wide printing program.

HoundPrint for Students

Technology Services, partnering with Centric Business Systems offers the Loyola community a university-wide printing program. Students can print to HoundPrint devices by using Email to Print or using Web Print on the HoundPrint Dashboard.

HoundPrint Issue

Report an issue with a HoundPrint device.

HoundPrint Supplies Request

Request toner, paper, staples or waste toner box for HoundPrint devices.


Inside Loyola

Inside Loyola is the internal web presence for Loyola. Here you will find unique information about your affiliation with the University such as courses, Moodle, employment information, access to email and calendaring via the web, quick links to campus services, anywhere applications, and much more.

Introducing Microsoft Bookings

Introduction to Colleague

This course is required to take before end-users receive access to Colleague, Loyola's Enterprise Resource Planning & Student Information System. Employees will receive a brief overview of Colleague. At the end of this introduction, employees will understand how to access Colleague, how to complete a generic search and the process to receive access to this application.


LinkedIn Learning

Loyola University Maryland provides access to the online technology learning library, LinkedIn Learning, to all current students, faculty, staff, and administrators.


Microsoft Bookings

Microsoft Bookings is an online and mobile app for individuals or small businesses who provide services to customers on an appointment basis.

Microsoft Bookings Essential Training

Microsoft Bookings allows your customers to schedule appointments with you without the need for a phone call or email. Bookings also provides support for managing your appointments, such as handling cancellations and rescheduling, sending appointment confirmations and reminders, and automatically updating your staff's calendars. And best of all, Bookings is included for free with Office 365.

Microsoft Multi-Factor Authentication (MFA)

Learn more about how to enroll in Microsoft Multi-factor Authentication (MFA).

Microsoft Teams Application Request

The Microsoft Teams application request form allows users to request review of third-party applications for Microsoft Teams.

Microsoft Teams Essentials Training

Discover the core features of Microsoft Teams and see how you can bring together colleagues, create conversations and content, and collaborate more effectively.

Microsoft Teams Overview

By the end of this virtual course, users will gain the basic skills needed to use the various collaboration tools in Microsoft teams to create a team, manage owners/membership, create channels, upload and create files, explore using co-authoring tools, and learn more about @mentions and best practices for hosting a meeting.

Moodle Issue

Report an issue relating to Moodle.

Moodle Request

Request assistance with Moodle.

My App Files Request

To be used to store files for applications, such as SAS, that don’t currently integrate well with OneDrive.


New Hire Technology Orientation

By the end of this virtual overview new employees will have a better understanding of navigating the Technology and other technical resources and tools at Loyola. Employees will explore how to set up their username, password and two-factor authentication, navigate, Inside Loyola, Loyola Today, Office 365, and learn more about available software, technology loans, printing & faxing, voicemail, Wi-Fi, and how to access brand communication templates.



Office Telephones

Loyola's office desktop telephone is the VVX 500 series model. It's supported by Microsoft's voice-over-ip platform for phone services with voicemail capabilities.

OneDrive for Business

OneDrive is the Microsoft cloud service that connects you to all your files.


Phone Issue

Project Management Office Request

Contact the Project Management Office about Loyola IT projects or the project portfolio.


Report a Virus or Malware Issue

If you suspect that you have a virus or malware on your Loyola device, disconnect from the network immediately and call the Help Center at (410) 617-5555. You may also report the issue from another device using this form.

Request to be an early adopter of the H drive to Teams migration

Technology Services is in the process of defining how the H Drive and Inside Loyola team sites will be migrated to Microsoft Teams. Our plan is to begin the migration of department H drives to Microsoft Teams in early spring 2020, but if you would like to be an early adopter of the H drive to Teams migration, let us know by submitting a request.


Skype for Business

Skype for Business lets you connect with co-workers or business partners in your company or around the word via instant message, voice or video calls.

Skype for Business Issue

Software Procurement Request

This form will allow members of the community to submit requests for new software. It is not required that you know the specific software, but that you are able to articulate your business or academic need so that we can aid you in the search for the right solution.


Technology Training Announcements

Learn more about the various announcements regarding Technology Training at Loyola University.



Loyola's voicemail system is supported by Microsoft's cloud services. It provides a convenient way for receiving, sending and managing voicemail messages. Voicemail allows callers to leave you a personal, secure message when you are unavailable and allows you to access and manage your messages from multiple devices.


WiFi Issue

Report an issue with Wifi on-campus.

WWW Folder Request

WWW folder is a file share that is used for publishing personal web content.



XFINITY On Campus allows residential students to stream live TV and thousands of XFINITY On Demand shows and movies directly computers, Roku, and mobile devices.


Zoom Marketplace App Request

Because of security implications, we have limited Zoom application integrations. Knowing that users may have business needs for other applications, we wanted to provide a mechanism for review of the need and the application to determine if we can enable it in our environment.