Services A-Z (38)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


* Report an Issue *

Report an issue you are having with Loyola technology.


Adobe Creative Cloud

Adobe Creative Cloud is a service that gives users access to the Adobe suite of software for graphic design, video editing, web development applications, and cloud services.

Aspire - Continuing Education

Support for Aspire - Continuing Education programs at Loyola University Maryland.


Business Continuity


Cable Television

Cable television is available to all resident students and to a number of offices on the Evergreen Campus. XFINITY On Campus allows residential students to stream live TV and thousands of XFINITY On Demand shows and movies directly to laptop, desktop, and mobile devices.

Classroom Software Request

This form is for Faculty and Staff use only.
Complete this online request for software to be installed in a lab or classroom.

Classroom Technology Issue

Loyola classrooms are classified as hi-tech classrooms and contain some or all of the latest technologies Loyola has to offer, such as ceiling projectors, document cameras, and smart classroom capabilities. All classrooms have an Computer, Document Camera, and laptop connection available at the instructor's station.

Clinical Video: Report an Issue

Intelligent Video Solutions (IVS) Valt is the system used by Loyola Clinical Centers, Counseling Center, and School of Education for recording and live observation of clinical video. IVS Beam is a mobile video solution.

Crosslist Request

This form is for Records use only. Request to have courses crosslisted. Please be sure to include the semester of the course that is to be crosslisted.


Digital Signage

Loyola has digital signage available to advertise upcoming events. There are screens throughout the Student Center on the Evergreen Campus, as well as screens in both the Timonium and Columbia Graduate Centers.


Email Issue

Enterprise Applications Issue

Report an issue with an enterprise application (Colleague, Informer, Business Objects, etc.)

Enterprise Applications Request

Request assistance with an enterprise application (Colleague, Informer, Business Objects, etc.)


Firewall Change Request



Loyola's online faxing system, HoundFax, allows departments to send and receive faxes electronically.


All Loyola email accounts are powered by Microsoft Office 365. Accounts can be accessed using Microsoft Outlook or via Houndmail (Outlook on the Web).

HoundPrint Issue

Report an issue with a HoundPrint device.

HoundPrint Supplies Request

Request toner, paper, staples or waste toner box for HoundPrint devices.


Inside Loyola

Inside Loyola is the internal web presence for Loyola. Here you will find unique information about your affiliation with the University such as courses, Moodle, employment information, access to email and calendaring via the web, quick links to campus services, anywhere applications, and much more.


Microsoft Teams Application Request

The Microsoft Teams application request form allows users to request review of third-party applications for Microsoft Teams.

Moodle Issue

Report an issue relating to Moodle.

Moodle Request

Request assistance with Moodle.

My App Files Request

To be used to store files for applications, such as SAS, that don’t currently integrate well with OneDrive.



Office 365 Training Course Activity Guide -- Microsoft Teams

Office 365 Training Course Activity Guide -- OneDrive for Business

Office 365 Training Course Activity Guide - Overview


Phone Issue

Project Management Office Request

Contact the Project Management Office about Loyola IT projects or the project portfolio.


Request to be an early adopter of the H drive to Teams migration

Technology Services is in the process of defining how the H Drive and Inside Loyola team sites will be migrated to Microsoft Teams. Our plan is to begin the migration of department H drives to Microsoft Teams in early spring 2020, but if you would like to be an early adopter of the H drive to Teams migration, let us know by submitting a request.


Self Paced Training -- Microsoft Teams

Self Paced Training -- OneDrive for Business

Skype for Business Issue

Software Procurement Request

This form will allow members of the community to submit requests for new software. It is not required that you know the specific software, but that you are able to articulate your business or academic need so that we can aid you in the search for the right solution.


Virus/Malware Issue

If you suspect that you have a virus or malware on your Loyola device, disconnect from the network immediately and call the Help Center at (410) 617-5555. You may also report the issue from another device using this form.


WiFi Issue

Report an issue with Wifi on-campus.

WWW Folder Request

WWW folder is a file share that is used for publishing personal web content.


Zoom Marketplace App Request

Because of security implications, we have limited Zoom application integrations. Knowing that users may have business needs for other applications, we wanted to provide a mechanism for review of the need and the application to determine if we can enable it in our environment.